Terms of Service

Terms of Service

By accessing the GateGuru application (“App”) or website (“Site”) or using the services offered by GateGuru (“Services”) you agree and acknowledge to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms or to our Privacy Policy, please do not access the Site or App or use the Services. GateGuru reserves the right to change these Terms at any time. We recommend that you periodically check this Site for changes.

The terms “we”, “us”, “our” and “GateGuru” refer to the GateGuru business unit of TripAdvisor LLC (“TripAdvisor”), a Delaware corporation, and/or TripAdvisor’s subsidiaries. The term “you” refers to the customer visiting the Site or accessing the GateGuru application.

Usage License

GateGuru grants you a limited license to access the Site and use the Services in accordance with these Terms and the instructions and guidelines posted on the Site and/or within the App. GateGuru reserves the right to terminate your license to use the Site and Services at any time and for any valid reason. This limited user license is the grant of a personal, non-commercial license, not a transfer of title, and under this license you may not: modify or copy the materials; use the materials for any commercial purpose, or for any public display (commercial or non-commercial); attempt to decompile or reverse engineer any software contained on the Site; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server.

User Responsibility

You are solely responsible for your use of the Site and Services. Because GateGuru merely serves as a repository of information, user-posted content does not represent the advice, views, opinions or beliefs of GateGuru, and GateGuru makes no claim of accuracy of any user-posted material. GateGuru allows for the posting of user comments, content, photos and ratings. GateGuru takes no responsibility and assumes no liability for any content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is GateGuru liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, GateGuru is not liable for any statements, representations or content provided by its users in any public forum, personal home page or other interactive area. Although GateGuru has no obligation to screen, edit or monitor any of the content posted to or distributed through any interactive area, GateGuru reserves the right, and has absolute discretion, to remove, screen or edit without notice any content posted or stored on the Site or within the App at any time and for any reason. In accessing the Site and Services, reading user comments or viewing user photos you may be exposed to content that you consider offensive or inappropriate. You agree that your only recourse is to stop using the Site and Services.

Permission to Use Your Content

We may use your content in a number of different ways, including displaying it on the Site, reformatting it, incorporating it into other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites and media platforms. By using the Services, you acknowledge the foregoing uses and expressly grant GateGuru, TripAdvisor and the affiliates of TripAdvisor a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. Finally, you irrevocably waive, and cause to be waived, any claims and assertions of moral rights or attribution with respect to your content.

Responsibility for Your Content

You alone are responsible for your uploaded content. You assume all risks associated with your content, including anyone’s reliance on its accuracy, completeness or usefulness, or any disclosure by you of information in your content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use, and authorize the use of, your content as described herein. You may not imply that your content is in any way sponsored or endorsed by GateGuru.

You may expose yourself to liability if, for example, your content violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is false, intentionally misleading, or defamatory; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or advocates the violation of any law or regulation.

Intellectual Property

All contents of this Website are: ©2019 TripAdvisor LLC. All rights reserved. GateGuru is not responsible for content on websites or mobile applications operated by parties other than TripAdvisor. GATEGURU, the GateGuru logo, the GateGuru design and all other product or service names or slogans displayed on the Site or in connection with the Services are registered and/or common law trademarks of TripAdvisor and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of TripAdvisor or the applicable trademark holder. In addition, the look and feel of the Site and App, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of TripAdvisor and may not be copied, imitated or used, in whole or in part, without the prior written permission of TripAdvisor. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Site or App are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by GateGuru.

Copyright Complaint Policy

Infringement Notification:
If you believe in good faith that materials hosted by us infringe your copyright, please provide the written information requested below. The procedure outlined below is exclusively for notifying GateGuru that your copyrighted material has been infringed.

Please provide the following information in the following format (including Section Numbers):

  1. A clear identification of the copyrighted work you claim was infringed.
  2. A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the App or Site, such as a link to the infringing material.
  3. Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.
  4. Include the following statement: "I have a good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law."
  5. Include the following statement: "I swear, under penalty of perjury, that the information in the notification is accurate and I am the copyright owner, or am authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed."
  6. The notice must be signed by the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notices of claims of copyright infringement on this website should be emailed or mailed to:

TripAdvisor LLC., Attn: Legal Department, 141 Needham Street, Newton, MA 02464
copr@tripadvisor.com
Phone Number: 617-670-6544

We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, please note that you may be liable for damages (including costs and attorneys fees) if you make a false claim of copyright infringement.

We will review and address all notices that comply with the requirements above.

Repeat Infringer Policy

In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable law, GateGuru has adopted a policy of terminating, in appropriate circumstances and at GateGuru’s sole discretion, subscribers or account holders who are deemed to be repeat infringers. GateGuru may also at its sole discretion limit access to the App, Site and/or Services, and/or may terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

Communications With GateGuru

When you sign-up with GateGuru, you are asked to provide certain information including, without limitation, your name, your email address and a password for your account. You can add or update your information, or close your account, if desired.

As a registered GateGuru member, GateGuru may send you certain communications via email from time to time. You can modify your email subscription choices at any time by emailing support@gateguruapp.com or clicking the “Unsubscribe” link on marketing emails. GateGuru wants to make it easy for you to take advantage of travel-related opportunities available through our Services or affiliates. One way we do this is by sending you emails containing information about your apparent travel-related interests. We also will send you email communications when you utilize the Services in certain ways, including, without limitation, when you register with GateGuru, add a flight or itinerary to GateGuru and/or rent a car. We will also send you marketing or promotional email communications from time to time concerning the Services of GateGuru, TripAdvisor and/or our affiliates. If you decide to opt-out of email communications, you can do so by emailing support@gateguruapp.com or clicking the “Unsubscribe” link on marketing emails.

No Warranty and Limitation of Liability

GATEGURU PROVIDES THE SITE AND SERVICES “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. GATEGURU SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, INFORMATION ACCURACY, INTEGRATION, INTEROPERABILITY OR QUIET ENJOYMENT. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. You understand and agree that you use the Site and Services at your own discretion and risk and that you will be solely responsible for any damages that arise from such use. UNDER NO CIRCUMSTANCES SHALL GATEGURU BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND, OR ANY OTHER DAMAGES WHATSO EVER (HOWEVER ARISING, INCLUDING BY NEGLIGENCE), INCLUDING WITHOUT LIMITATION, DAMAGES RELATED TO USE, MISUSE, RELIANCE ON, INABILITY TO USE AND INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SITE OR SERVICES, DAMAGES INCURRED THROUGH ANY LINKS PROVIDED ON THE SITE AND THE NONPERFORMANCE THEREOF AND DAMAGES RESULTING FROM LOSS OF USE, SALES, DATA, GOODWILL OR PROFITS, WHETHER OR NOT GATEGURU HAS BEEN ADVISED OF SUCH POSSIBIL ITY. YOUR ONLY RIGHT WITH RESPECT TO ANY DISSATISFACTION WITH THIS SITE OR SERVICES OR WITH GATEGURU SHALL BE TO TERMINATE USE OF THIS SITE AND SERVICES. Some states do not allow the exclusion of liability for incidental or consequential damages, so the above exclusions may not apply to you.

Other

GateGuru and you are independent entities, and nothing in the Terms, or via use of the App, the Site or the Services, will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between you and either GateGuru or TripAdvisor. These Terms supersede any previous agreement and represent the entire agreement between GateGuru and you. If any provision of the Terms is adjudged to be illegal or unenforceable, the continuation in full force of the remainder of the Terms will not be prejudiced, and the illegal or unenforceable provision of the Terms shall be severed accordingly. Any notices must be sent to GateGuru at copr@tripadvisor.com or mailed to TripAdvisor LLC, 141 Needham Street, Newton, MA 02464, USA.

This App and Site are operated by a U.S. entity and this Agreement is governed by the laws of the State of Massachusetts, USA. You hereby consent to the exclusive jurisdiction and venue of courts in Massachusetts, USA and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of this App and Site. You agree that all claims you may have against GateGuru or TripAdvisor LLC arising from or relating to the App, the Site or the Services must be heard and resolved in a court of competent subject matter jurisdiction located in the state of Massachusetts. Use of this App, Site and/or Services are unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

©2019 TripAdvisor LLC. All rights reserved.

Contact Us

(646) 277-7395
support@gateguruapp.com

36 E. 20th St., 3rd Floor
New York, NY 10003